Company Overview

Taylor Hopkinson is partnering with a global leader in marine and energy solutions, dedicated to delivering top-tier aftermarket services and lifecycle support for industrial and maritime applications.

They are currently seeking a Head of After Sales to lead the development of service and retrofit business, manage a high-performing team, and drive strategic growth across Taiwan’s marine and power sectors.

Role Overview

We are looking for a commercially astute and experienced Head of After Sales to lead the marine and power after-sales division. This role includes full responsibility for team management, sales planning, KPI achievement, customer satisfaction, and driving both short- and long-term business growth.

Responsibilities:

· Oversee marine and power aftermarket, digital products, and retrofit activities in Taiwan.

· Define and implement local operational policies and sales strategies.

· Develop and manage monthly forecasts, budgets, and P&L performance.

· Lead, mentor, and conduct performance reviews for the after-sales team.

· Drive customer satisfaction by delivering high-value solutions, not just price-based offers.

· Promote Long Term Service Agreements and combined service packages.

· Participate in large commercial offers and strategic negotiations.

· Support internal compliance and team recruitment aligned with local laws and company policies.

· Maintain accurate records using internal sales systems (CRM/ERP tools).

· Collaborate cross-functionally with service, procurement, legal, and technical departments.

Requirements:

· Bachelor’s degree in engineering or related field; MBA or commercial training preferred.

· 5-10 years of sales and team leadership experience in heavy equipment, machinery, or industrial services.

· Proven record of success in complex sales environments and team performance management.

· Strong negotiation, communication, and project management skills.

· Fluency in Mandarin and English; ERP system experience preferred.

· Strategic thinker, customer-focused, and results-driven with strong leadership presence.

Location:

· Kaohsiung, Taiwan

Optional – Final Comments

If you are a results-oriented sales leader with a passion for driving growth and building lasting customer value, we invite you to get in touch with Winston Wen at Taylor Hopkinson.